Privacy Policy
The way Requindale gathers, utilizes and safeguards your personal information.
1. Introduction
Requindale ("we", "us", "our") is dedicated to ensuring the privacy of its website visitors and customers. This Privacy Policy describes which personal data we gather, the purposes for gathering it, and our procedures for managing it throughout your interactions with our website and offerings.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - IP address, browser type, device identifiers, cookies and usage analytics.
3. How We Use Your Data
- To establish your identity and fulfill legal and regulatory requirements.
- To deliver, sustain and enhance our service platform and offerings.
- To process payments and detect fraudulent activity.
- To communicate with you regarding your account, updates and support requests.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
We may disclose personal data to licensed payment service providers, identity verification and sanctions screening partners, hosting service providers, legal and financial advisors, and governmental bodies when legally mandated. Personal data is not monetized or sold.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.
10. Security
We implement procedural, technological and structural protections intended to guard personal data from unlawful access, misuse, modification or loss. No technology infrastructure offers complete protection, and absolute security cannot be assured.
11. Changes
This Policy may be revised periodically. The current version will be continuously displayed on this page with a revision date indicated.
12. Contact
To address privacy concerns or invoke your privacy rights, reach out to the Requindale Data Protection office through our contact information.